Terms and Conditions
Last Updated: 1 June 2026
1. Introduction
Welcome to www.auracrest.eu (the “Website”). This Website is owned and operated by Auracrest Limited (“we”, “our”, or “us”), a company registered in Ireland. Our registered address is Dournane road, Mooncoin, Co. Kilkenny, Ireland. Our contact email is office@auracrest.eu.
By accessing or using this Website and purchasing our products, you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, you must not use our Website.
2. Eligibility
By placing an order on our Website, you warrant that you are at least 18 years old and possess the legal capacity to enter into binding contracts under Irish law.
3. Products and Orders
- Product Descriptions: We make every effort to display the colours, specifications, and details of our products accurately. However, we cannot guarantee that your device’s display will perfectly reflect the actual product.
- Order Acceptance: Your order constitutes an offer to buy a product. All orders are subject to availability and acceptance by us. We reserve the right to refuse or cancel any order at our sole discretion.
- Contract Formation: A binding contract is formed only when we dispatch your goods and send you a confirmation email.
4. Pricing and Payment
- Currency and Taxes: All prices listed on our Website are displayed in Euros (€) and are inclusive of Irish VAT at the applicable current rate, unless stated otherwise.
- Changes: We reserve the right to change prices at any time. Price changes will not affect orders that we have already confirmed via email.
- Payment Processing: Payment must be made in full at the time of placing an order. We accept major debit cards, credit cards, and secure online payment methods.
5. Delivery and Shipping
- Territory: We deliver to addresses within Ireland and specified international destinations.
- Timeframes: Delivery dates provided are estimates only. While we make every effort to deliver goods within the estimated timeframe, we are not liable for delays caused by third-party courier services or customs processing.
- Risk and Ownership: Risk of damage or loss passes to you upon delivery. Ownership of the products passes to you only when we receive full payment.
6. Cancellation and Returns (Consumer Rights)
Under the EU Consumer Rights Directive, if you are purchasing as a consumer within the European Union, you have the following statutory rights:
- Right to Cancel: You have the right to cancel your purchase within 14 days without giving any reason. The cancellation period expires 14 days from the day you (or a third party indicated by you) take physical possession of the goods.
- Notification: To exercise your right to cancel, you must inform us of your decision by sending a clear statement to office@auracrest.eu.
- Returns: You must send back the goods or hand them over to us without undue delay and no later than 14 days from the day you communicate your cancellation. You will bear the direct cost of returning the goods.
- Refunds: We will issue a refund including delivery costs (except supplementary costs if you chose a non-standard delivery option) within 14 days of receiving the returned goods or receiving proof of return. Goods must be returned in their original condition and packaging.
7. Intellectual Property
All content on this Website, including text, graphics, logos, images, digital downloads, and software, is the property of Auracrest Limited or its content suppliers and is protected by Irish and international copyright laws. You may not extract or use any content without our express written consent.
8. Limitation of Liability
- To the maximum extent permitted by Irish law, Auracrest Limited will not be liable for any indirect, incidental, or consequential damages arising from your use of the Website or purchase of any products.
- Our total liability to you for any loss or damage arising under or in connection with these Terms shall be limited to the total price paid by you for the products ordered.
- Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, or for fraud.
9. Governing Law and Jurisdiction
These Terms and Conditions, and any dispute arising out of or in connection with them, shall be governed by and construed in accordance with the laws of Ireland. You agree that the courts of Ireland will have exclusive jurisdiction to settle any disputes.
10. Changes to Terms and Conditions
We reserve the right to update or modify these Terms at any time without prior notice. The updated terms will be effective as soon as they are posted on this Website page. Your continued use of the Website constitutes acceptance of the modified terms.